Systems Conference / Workshop
Agenda
September 26h – 29th, 2022
Speakers
Stacey Salyer
Founder – Leading Edge Property Management | 350+ Doors Washington
Pete Neubig
Sold Empire Industries | 1000+ Doors throughout Texas
Douglas Mertes
PURE & Wistar Group | 1000+ Doors throughout Nebraska
Julie Mullinax
CRM Properties | 1000+ Doors throughout Indiana
Wolfgang Croskey
Croskey Real Estate – 200+ Doors California – Automation King
Matthew Tringali
Homevault Property Management – 200+ Doors North Carolina
Taylor Haas
BDM – Colorado Realty & Property Management – | 800+ Doors Colorado
Paul Kankowski
PURE, Director of Systems & Implementation, & House Match Property Management – 250+ Doors California
Monday, September 26, 2022
Conference Starts - Madrid Room
Madrid Room
8:30 am - 9:00 am
Check-In & Continental Breakfast
9:00 am - 9:10 am
Julie Mullinax
Testimonial on systems
9:10 am - 10:30 am
Intro To Systems
Paul Kankowski
Are you new to systems? This course is going to go over the basics of what you need to create a system. There will be no automation just the basics. We will work on creating a system together and what the key components are to creating a good system. If this is your first systems workshop this would be a great class for you because it is going to start the foundation for the rest of the week. You might think you have systems in place but are they the most effective and done correctly.
10:50 am - 11:00 am
LeadSimple
11:00 am - 12:00 pm
A look under Wolfgang’s hood
Wolfgang Croskey
So what’s under your hood? If your PM ride is still sporting just email, a website, and PM software you might get left behind in the modern race of property management. Wolfgang shares what tools he uses to compete with the big tech-based companies and take on the post-covid world where consumers have more demands when it comes to customer service and price. The mods Wolfgang will share you can implement the same day and reap the benefits almost instantly.
12:00 pm - 12:10 pm
PM Solutions Pro
12:10 pm - 1:10 pm
Lunch in Conference Room
1:10 pm - 1:20 pm
BetterWho
1:20 pm - 2:10 pm
Maintenance Systems - Panel
Doug Mertes, Ray Hespen, Julie Mullinax,
Andy Wallace, & Andy Shinn
Moderator – Michelle Ortega – BetterWho
2:20 pm - 2:30 pm
Pure Property Management
2:30pm - 3:20 pm
Remote Hiring - Panel
Julie Mullinax, Matthew Tringali, Gwenn Aspen, Stacey Salyer,
Taylor Haas & Pete Neubig
Moderator – Paul Kankowski – PM Solutions
3:30 pm - 3:40 pm
EZ Repair Hotline
3:50 pm - 4:40 pm
KPI - Panel
Pete Neubig, Taylor Haas, Matthew Tringali, Julie Mullinax & Stacey Salyer
Moderator – Zach Berkompas- LeadSimple
4:40 pm - 4:50 pm
zInspector
4:50 pm - 5:00 pm
Welcome - What to expect this week?
Paul Kankowski
7:00 pm - 12:00 am - Happy Hour - PM Solutions Pro Room 460
7:00 pm - 10:00 pm - Dice Tournament for Charity
This is A Fun event that takes zero skills. the object is to roll dice and get higher than the dice under the cup. anyone can learn this game it will be a lot of fun and we will be raising money for a couple of children's charities chosen by wolfgang and tringali. the cost of this event is $25 all of the proceeds going towards these charities.
vendors at this event will have amazing prizes that they will be sponsoring for the final table. you do not have to be good at gambling this game is complete luck and you will be raising money for a good cause. this event will pause for 30 minutes so that you can still participate in the whiskey tasting event at 9pm if you choose.
7:00 pm - 12:00 am - Happy Hour - PM Solutions Pro Room 460
8:00 pm - 8:30 pm - Whiskey Tasting Event! - In same room as dice tournament
We will have 6 different whiskeys to taste. We will have Irish, Scottish Lowlands, Scottish Highlands, Kentucky Bourbon, Tennessee & Canadian. We will be testing who can guess what region each whiskey is from & bonus points if you can name the brand.
Workshop Topics
Pete Neubig - Essential KPIs for your company
KPIs or Key Performance Metrics are paramount for any company. KPIs are your company, department, and individual scorecards. What gets measured gets done. In this session, Pete Neubig discusses how to set up KPIs throughout your organization and will go over KPIs that are paramount for your business.
Julie Mullinax & Douglas Mertes - Maintenance; Profit or a Headache
Julie and Doug both have both grown from small companies to large companies. They have had numerous maintenance problems throughout the years. How do you run maintenance more efficiently, what do you do about turnover in maintenance, and should you outsource or have a maintenance company. During this session, you will be able to ask questions and have them give you the intimidate details of their successes, failures, and practices they are currently using.
Taylor Haas, Stacey Salyer & Michelle Ortega - Remote Team Members Roles
We will go over different remote team members’ roles so you can see how remote members can transform your business by decreasing labor costs and being able to hire amazing team members.
Wolfgang Croskey - Zapier- Rocket Fuel for your processes
Once you have solid processes it is now time to fuel them with Rocket Fuel!! Learn how Zapier can reduce labor costs, bring consistency, and elevate your processes to new heights. Wolfgang Croskey has spent close to a decade helping property managers build Zaps so that property managers can get back time in their life. Automating document creation, client/tenant communication, and a host of other time saving tactics. With solid processes and the rocket fuel of Zapier, Wolfgang will show you that the sky’s the limit.
Matthew Tringali - Culture Eats Strategy for Breakfast
Team A: Rowing crew who do not have a good process on how to row, but they all have the same vision and clarity of their destination. Team B: Rowing crew with the perfect process on how to row, but they all have a different vision on where they are going. Team A wins ten out of ten times! At this conference, you will be learning all about developing great processes, but none of it will matter unless you get your whole team on the same page. In this session, we will go over how to not only get on the same page, but how to stay on the same page every single day.
Tuesday, September 27, 2022
|
Pure Room 601 |
zInspector Room 560 |
LeadSimple Room 660 |
EZ Repair Room 360 |
BetterWho Room 860 |
PM Solutions Room 460 |
|---|---|---|---|---|---|
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9:00 Am - 9:15 Am |
9:00 Am - 9:15 Am |
9:00 Am - 9:15 Am |
9:00 Am - 9:15 Am |
9:00 Am - 9:15 Am |
9:00 Am - 9:15 Am |
|
Intro |
Intro |
Intro |
Intro |
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- |
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9:15 Am - 10:15 Am |
9:15 Am - 10:15 Am |
9:15 Am - 10:15 Am |
9:15 Am - 10:15 Am |
9:15 Am - 10:15 Am |
9:15 Am - 10:15 Am |
|
Julie Mullinax & Doug Mertes - Best Maintenance Systems |
Pete Neubig - Essential KPIs for your Company |
Taylor Haas, Stacey Salyer & CRMs RTMS - Remote Team Members Roles |
Wolfgang Croskey - Zapier- Rocket Fuel for your Processes |
- |
- |
|
10:30 Am - 11:30 Am |
10:30 Am - 11:30 Am |
10:30 Am - 11:30 Am |
10:30 Am - 11:30 Am |
10:30 Am - 11:30 Am |
10:30 Am - 11:30 Am |
|
Matthew Tringali - Culture Eats Strategy for Breakfast |
Julie Mullinax & Doug Mertes - Best Maintenance Systems |
Pete Neubig - Essential KPIs for your Company |
Taylor Haas, Stacey Salyer & CRMs RTMS - Remote Team Members Roles |
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- |
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11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
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- |
- |
- |
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Lunch |
Lunch |
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1:00 Pm - 2:25Pm |
1:00 Pm - 2:25Pm |
1:00 Pm - 2:25Pm |
1:00 Pm - 2:25Pm |
1:00 Pm - 2:25Pm |
1:00 Pm - 2:30Pm |
|
Wolfgang Croskey Using LeadSimple to automate sales transactions. |
Michelle Ortega -How to create videos for your website to increase traffic and decrease phone calls. |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Hugo Gutierrez & Andy Wallace - How to have an Interior Property Assessment done by a remote team member using zInspector & LeadSimple. |
1:00-1:30 Tenant Turner 1:30-2:00 PURE 2:00-2:30 BetterWho |
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2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:30 Pm - 4:00 Pm |
|
Paul Kankowski & Zach Berkompas How to create a Tenant University to Streamline the Move-In Process. |
-Pete Neubig Create your KPIs |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Matthew Tringali - 10 best practices to have success with remote team members. |
2:30-3:00 Second Nature 3:00-3:30 Anequim 3:30-4:00 Latchel |
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4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
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Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Closed |
zInspector In depth look into zInspector features. |
4:00-4:30 EZ Repair Hotline 4:30-5:00 LeadSimple |
6:00 pm - 7:00 pm - Happy Hour! PM Solutions Pro Room 460
7:00 pm - 9:00 pm - Casa Don Juan
1780 N Buffalo Dr, Las Vegas, NV 89128, - Transportation not included
9:00 pm -12:00 am - Happy Hour! PM Solutions Pro Room 460
Wednesday, September 28, 2022
|
Pure Room 601 |
zInspector Room 560 |
LeadSimple Room 660 |
EZ Repair Room 360 |
BetterWho Room 860 |
PM Solutions Room 460 |
|---|---|---|---|---|---|
|
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
|
Wolfgang Croskey - Zapier- Rocket Fuel for your Processes |
Matthew Tringali - Culture Eats Strategy for Breakfast |
Julie Mullinax & Doug Mertes - Best Maintenance Systems |
Pete Neubig - Essential KPIs for your Company |
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- |
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10:15 Am - 11:15 Am |
10:15 Am - 11:15 Am |
10:15 Am - 11:15 Am |
10:15 Am - 11:15 Am |
10:15 Am - 11:15 Am |
10:15 Am - 11:15 Am |
|
Taylor Haas, Stacey Salyer & CRMs RTMS - Remote Team Members Roles
|
Wolfgang Croskey - Zapier- Rocket Fuel for your Processes |
Matthew Tringali - Culture Eats Strategy for Breakfast |
Julie Mullinax & Doug Mertes - Best Maintenance Systems |
- |
- |
|
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
11:30 Am - 1:00 Pm |
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- |
- |
- |
- |
Lunch |
Lunch |
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1:00 Pm - 2:25 Pm |
1:00 Pm - 2:25 Pm |
1:00 Pm - 2:25 Pm |
1:00 Pm - 2:25 Pm |
1:00 Pm - 2:25 Pm |
1:00 Pm - 2:30 Pm |
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Paul Kankowski How to make the Renewal Process more efficient and profitable. |
Jeff Eells Building Relationships through Process Automation. |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Matthew Tringali How to have more success with RTMs with effective meetings. |
1:00-1:30 Always There Repair 1:30-2:00 zInspector 2:00-2:30 VPM Solutions |
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2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:35 Pm - 4:00 Pm |
2:40 Pm - 4:00 Pm |
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Wolfgang Croskey Advanced Zapier Training. |
Taylor Haas 400 to 1000 units in 7 years, use LeadSimple to grow your business. |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Matthew Tringali, Gwen Aspen & Pete Neubig Methods for training Remote Team Members. |
2:30-3:00 Tenant Turner 3:00-3:30 EZ Repair Hotline 3:30-4:00 Property Meld |
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4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
4:00 Pm - 5:00 Pm |
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Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Processes Study Hall - Work with others or by yourself. |
Closed |
LeadSimple |
4:00-4:30 BetterWho 4:30-5:00 PURE |
6:00 pm - 8:00 pm - Dine on your own
8:00 pm - 10:00 pm - Bowling Tournament
10:00 pm - 12:00 am - Happy Hour! PM Solutions Pro Room 460
Thursday, September 29, 2022
|
Pure Room 601 |
zInspector Room 560 |
LeadSimple Room 660 |
EZ Repair Room 360 |
BetterWho Room 860 |
PM Solutions Room 460 |
|---|---|---|---|---|---|
|
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
9:00 Am - 10:00 Am |
|
Pete Neubig - Essential KPIs for your Company |
Taylor Haas, Stacey Salyer & CRMs RTMS - Remote Team Members Roles |
Wolfgang Croskey - Zapier- Rocket Fuel for your Processes |
Matthew Tringali - Culture Eats Strategy for Breakfast |
Closed |
Closed |
|
10:15 Am - 11:30Am |
10:15 Am - 11:30Am |
10:15 Am - 11:30Am |
10:15 Am - 11:30Am |
10:15 Am - 11:30Am |
10:15 Am - 11:30Am |
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Best money making and saving ideas. Each participant can share their best cost savings measure or new way of generating revenue in their business. You do not want to miss this every year we come away with some great ideas for our company. This alone is worth the cost of admission. |
Closed |
Closed |
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